hyosung atm epp error 97999lynn borden cause of death

Check modem and modem cable connection. Note detected in stacker (shutter or presenter type), 1. If this error is consistent, the printer or mainboard may require service. Bills are remained in CS1AB sensor after dispensing bills. Check vault door switch. JPR printer head is heated too hot. Check dust existing in Main Motor Encoder Slit 6. Check the status of sensor and its connector. 1. Check host. Clean CS31AB and CS41AB, or remove foreign objects. Check if the CS3 sensor bracket is bended. Reinitialize3. Check cable and connection between the CE and printer. 9701111: BCC error of EPP: Check BCC logic of EPP. Make sure you are running the latest application version. ), 1. To show that write error is detected through write/verify procedure. Check if the CIU power cable is connected. Check received command 2. Failed to create buffer. Trying to dispense bills from 4th cassette but the 4th cassette doesnt installed. Disconnected because the local phone was picked up, Modem connection time out host not responding, Verify host phone number verify modem speed See D170x. Verify the Host phone number is programmed correctly. Check and reseat all belts. Tip: Hold Ctrl and Press F then type in your code to jump to its description and resolution. Reject error due to long check sheet during check dispense operation. Close the lever of print head completely. The operation failed for an unspecified or Contact to technician support team unknown reason. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. Check notes status in the reject box. 1. Check notes in Reject Box 2. Remove note from the CDU delivery path. In case partial bills dispensed by dispensing demand when Partial Dispense option is on. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS4B sensor). 1. Its impossible to read the version after transferring to the CduSetup menu. Check the status of Black mark sensor 2. Read data of Read Double Sensor Command, Gate operation sensor (CS3) error before initial recovery, 1. Remove a jammed note between the tray and Cash Dispenser 2. Our expertise and knowledge in the ATM industry has propelled us forward as an industry leader. Follow the master password reset process for the ATM. 2. Check dust in existence CS5 Sensor Guide 5. Remove note from the CDU delivery path. If persistent, clean and test the card reader in diagnostics. Remove note from the CDU delivery path. 4. Follow the master password reset process for the ATM. Clean CS1A. It may indicate that the card reader needs to be cleaned, repositioned or simply that the customer didnt swipe their card properly. Our expertise and knowledge in the ATM industry has propelled us forward as an industry leader. Check notes in 1 Cassette 2. Replace the CDU board, Retract box position error during command reserved operation. Otherwise try the reset button or have the printer serviced. Recover printers Error. Upgrade the Cash Dispenser firmware or download software again 3. Motor speed (measured at the encoder wheel) was not within spec. Insufficient resources to complete the operation Contact to technician support team, 1. Check Cash Dispenser EP ROM Version or specification, When CS15A or CS 15B sensor is detected as dark after initial recovery, 1. Check jam in 1 cassette and reload 4. Sensor is located along the delivery path right after where the note exits the 1st cassette. Maintenance services 4. Replenish receipt paper2. Clear jammed notes or call your service personnel. Otherwise the dispenser may require service. Check Host Connection. Check the status of Near End sensor and its connector. Remove notes jammed in CDU 3. 1. 4. Reboot ATM. If they do not the 20005 error will occur in which case the CDU will need to be reprogrammed to match the AP on the mainboard. Change Main Motor Encoder Slit Sensor CS8, 1. Error of being removed 2nd cassette before separate rejection, 1. Check Cash Dispenser Unit information. No response from host for 60 seconds. MB1000 check condition of the clutch alignment screw. Check the Cutter module2. Check modem cable 2. Possibly due to too many rejects, may require repair or cleaning if consistent. Clean CS2. Check the replenished amount and replenish 2. Bills are remained in CS31AB sensor after dispensing bills. Check if the CS3 sensor bracket is bended. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Our strategic alliances with our ATM processors, ATM manufacturers, and other partners have allowed us to grow and maintain a level of service that exceeds the expectations of our . Check second Dip Switch in Cash Dispenser B/D3. Remove any notes from path, verify amount of dispensed notes. Check communication cable connected properly 2. WebRMS coincidentally detected that the ATM was in Operator mode at the time the ATM was dialed into. Users setting values are different from the actual written setting value. Exchange sensor after abnormal operating CS13 Sensor, Error if total reject is more than 20 sheets, 1. Test CDU using diagnostics, use journal to verify amount of dispensed notes versus requested notes. Abnormal CIU detecting sensor during check dispense operation. If roll is ok, then try the reset button on the printer. Transaction was denied by host. Check Encoder Sensor CS8 BRKT 5. Remove the remaining notes at a sensor in front of the CST2. Recover printers mechanical Error. Insert or re-insert the cassette(s). Check the transaction from the host and try again. Check phone number 2. Dark light sensor test error (CS31A, CS31B) during initializing. Check Cash Dispenser Unit information. Clean the pick up roller in the check cassette box._ Reset number of check sheets after troubleshooting. To show that DSR signal was turned to OFF(communication is cut). Remove dust in CS13 Sensor 4. Remove dust in CS1AB, CS15AB, CS31AB,CS41AB Sensor4. Remove jammed paper Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. Check the abnormal communication cable. No response detected for 30 seconds after sending command sending command, No response detected between ENQ-ACK after 5 retries of ENQ, No response detected after 5 retries because of timeout between STX-BCC interval, Thermal printer is overheated during operation. 2. 1. 1. We have offices in most major US cities but service the ENTIRE USA. Check cash dispenser. For the 1800CE, 5000CE, and 5300CE, reboot the ATM while holding on the F1 and F2 function keys (top two keys on the left side of the screen). Check and verify all connections to the dispenser circuit board. Check for unplugged sensors. Replace CS13 sensor. Remove a jammed note on the CDU.3. Initialize after Reset Power2. Check bill jam or no note in cassette #2 2. 9722020: File Open Error: 1. Set cassette #2 correctly 2. (Currency, Denomination, etc). Remove jammed notes on Cash Dispenser return path 2. Short delivery time: most parts is in stock 5. CDU ROM does not match AP software. NOTE: Do not use metal objects to clear the jam. Initialize after removing notes or dust over Gate. Call your attendant, Pinpad (EPP) is down when it receives an Initializing command, EPP is down when it receives an Get Status command, EPP is down when it receives an Clear Func Key command, ** Reference https://hyosungamericas.com/. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS1B sensor). Check cassette sensor. Remove a jammed note at the position of the CS13 sensor3. Check and reseat all belts. Check the Cash Dispenser received command 2. Description for error code organization, RMS port failure, response time out, modem failure, no dial tone, Verify RMS settings (Host Setup) See D170x, Load notes into the cash cassette use Add Cassette function in Settlement, Parameter is not properly set (Surcharge Owner), Parameter is not properly set (Surcharge Amount), No refresh timer set when advertisement is enabled, Parameter is not properly set (Adver. 1. ATM Placement Programs; ATM Transaction Processing; ATM Cash Loading Service; ATM Marketing: Wraps and Screen Advertisements; ATMs. Clean CS1A and CS1B. Check a dust in stacker 2. This indicates that during a dispense, the sensor located at the front of the CDU shows a blockage (CS13 or CS2). Check the CIU Module Print Head. CS4 sensor detects note in delivery path before CDU dispenses. Capture card at the terminal (requires card be picked up at ATM only). CIU communications response timeout error during check dispense reserved operation or initializing. 2. Verify that CS8 or encoder wheel sensor is in place and wire connection is good. 1. Change Cash Dispenser B/D, Error of two sheets detecting sensor(CS5_1)for initializing, 1. 1. Call your attendant. Upgrade Cash Dispenser Firmware or Re-download3. Remove note from the CDU delivery path. Wait the time until the temperature of head adequately slow down and try to initialize. ), When sensing CS41A, B Dark (Error code, 400FF00 is subdivided by location of sensor. 3. Check if printer head lever is properly close. Reboot ATM: 9721124: Paper jammed: 1. 1. Something is detected in C31AB sensor before dispensing bills from 3rd cassette. In case the dispensed bills are different from the requested ones. This device acquired PCI PTS v5 certification in October 2019. Check wiring and CDU mainboard connections. Check backup battery. (See definition of C0011 error) this is typically a bounce back of a bill during dispense causing the exit sensor to remain blocked for a longer time than is expected. Check communication cable 3. Initialize after resetting the power2. reset the master password and clear the error, select it. Recover printers mechanical error 2. Remove jammed paper Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. Mount the retract box or open the box cover. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). Check notes in 1 Cassette2. Check telephone line connection. This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode). Remove jammed notes 2. Something is detected on CS41AB sensor during dispensing bills. 2. Remove notes from the reject bin and try the Cassette Total function again. Remove the remaining notes at a sensor in front of the CST. Unable to load a cassette. 8800 ATM Parts; Hyosung TCR Parts; ATM EMV Upgrade Kits. 3. Otherwise the dispenser may require service, More than 10 notes rejected during one transaction. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. 2. CS15AB ~ CS13 Time out(Jam) during dispensing bills from second cassette. Replenish receipt paper.2. Check the cassette catcher 2. This error is either caused by loss of power to the main board, or is the result of a successful bootloader installation. Initialize after removing notes or dust over Gate 2. Reset the cassette, check position of microswitch on right rear wall of cassette bay in the dispenser. Something is detected in C31AB sensor before dispensing bills. Check Cash Dispenser Board Segment2. Clean CS4A and CS4B, CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. means cassette number. Creating Solutions Cash Management Solutions Hyosung keeps your cash secure Transformative Recycling Technology for branch transformation ATMs Clean CS1A and CS1B, CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Check notes index value, 1. Rearrange notes in Cassette 3. To show that only SS,ES,LRC are contained in the track. Remove notes in the reject box and remount the reject box. 1. Remove note from the CDU delivery path. 1. * Triton ARGO 15 Triton ARGO 15 Triton ARGO 15 Triton ARGO 15 Triton ARGO 15 Call or Text: 855-646-8286 ATM PROGRAMS Financial Institution Co-Branding Partnerships, City, State & Federal Government Agencies. Check the Cash Dispenser received command. Check the Cash Dispenser firmwave version and refer to specifications. 2. 9701152: EPP is down when it receives an 'Clear Func Key' command: 1. Clean CS1A and CS1B, CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Rearrange notes in Cassette 3. ), When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor. Check notes in Reject Box 2. 5. Check the condition of the white plastic cassette retaining clips in the dispenser. Check modem in diagnostics or modem test. 2. 2. Receipt printer head overheated before printing. Open the vault and slide the dispenser back to access the exit gate area. Detected notes in path before initializing. ), When sensing CS21A,B Dark (Error code, 400FF00 is subdivided by location of sensor. ), 1. Bills are remained in CS1AB sensor after dispensing bills. In case T=1 cards, after ATR receiving, IFS exchange is failed. Initialize after Power On/Off 4. Receipt printer head overheated before printing. Initializ2. 4. Initialize after removing notes or dust2. 5. Check telephone line connection. Check notes in Reject Box 2. Check telephone line connection. Reinitialize CDU. Remove note from the CDU delivery path 2. Check CS8 Sensor Cable6. Check for notes in the Cash Dispenser. Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark). Check second Dip Switch in Cash Dispenser B/D 3. The planned expiration of PCI PTS v5 is April 20, 2026. 1. 1. Clean CS4A, CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses, 1. Loose belts can slip off rollers and block sensors. Call your attendant. Check cassette sensor. Check CS3 Sensor Cable 4. In the case of a dispute from the error, use CDU data in the journal to verify how many notes were actually dispensed. Initialize after Reset Power 2. Verify that incoming phone line is plugged into Line rather than Phone on mainboard. Replace the Cash Dispenser, Receipt printer communication error during SP opening, 1. Clear the cash tray of any bills or foreign objects. If error is persistent the dispenser may require service. Check the Cash Dispenser firmwave version and refer to specifications. 1. 1. Contact telephone company (Check telephone line connection. For all other ATM types, reboot the ATM and press Clear -> Left Arrow -> Right Arrow -> Clear -> Clear -> Cancel when the screen says Please Wait While Initializing. Press Yes to reset the Master Password and clear the keypad. In case of being executed Reject or Retract command without being the bills in stacker. Insert or re-insert the cassette(s). Check the notes in cassette #3. Check the status of setting paper 2. Exchange Cash Dispenser B/D, 1. Verify the quality of the cash. Check abrasion of the cassette box pick unit. Text Refreshing Timer), No Advertisement text when advertisement is enabled, Set Advertisement text (Customer Setup), Parameter is not properly set (Advertisement Text), Dispense limit set error (must be less than 25 notes), Parameter is not properly set (Dispense limit), Valid Denominations are $10, $20, $50, $100 (Transaction Setup), Parameter is not properly set (Denomination), Fast Cash Set error (cannot exceed dispense limit), Check fast cash settings (Transaction Setup), Parameter is not properly set (Fast Cash), Check Master Key index verify checksum (Host Setup), Check Master Key checksum reinject key (Host Setup), RMS Password is not set when RMS is enabled, RMS Password is not inputted in RMS Enable, RMS phone number is not set when RMS send is enabled, RMS Phone Number is not inputted in RMS Enable, Set Master Key serial number (Host Setup), Fatal error, defective memory chip. Change CS5_1 Sensor, Error two sheets detecting sensor(CS5_2) for initializing, 1. Check communication cable 3. Realign notes in the cassette 3. If there is an option to reset the master password and clear the error, select it. Low cash warning sensor on dispenser is open. Otherwise try the reset button or have the printer serviced. 2. Check CS1 sensor 2. Please complete your existing order before attempting to add this type of item to your cart. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). If error occurs when checking CS11B cable operation, replace a sensor. 3. Cash cassette 2 removed prior to dispense. Remove note from the CDU delivery path. Press Enter -> Clear -> Cancel -> 1 -> 2 -> 3. Communication error Command Length doesnt match. Command, Gate operation sensor (CS3) error before initial recovery, 1. Check Cash Dispenser Board Segment 2. Install after rearranging notes in cassette, Continuous 3 times error if note is long (once tried, twice retried)=>Separated rejection, 1. Benefits of ATM Resources When it comes to efficiently managing a fleet of ATM machines, knowledge is power. Corrective steps: 1. Reconfigure denomination 2. Check modem cable 2. Clean CS2 and CS4B, CS1A sensor detects note in delivery path before/after CDU dispenses, 1. 2. Clean CS4B. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. Check Encoder Sensor CS8 BRKT 5. Check the Cutter module 2. You may also want to try the reset button on the printer to clear this error. Remove a jammed note on the gate 2. Check Cable / Device 2. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. (Currency, Denomination, etc), 1. 1. Certain older models will not be upgradable. Check cables between CDU and Mainboard, remove cables (even though they may be attached) and re-connect. Clean dispenser. Otherwise the dispenser may. Usually caused by loss of battery power to the CDU mainboard. Clean CS2 and CS4B. 1. Initialize3. Check notes in Reject Box 2. Remove jammed notes on Cash Dispenser return path. WebRMS has failed to dial into the ATM consecutively for more than 3 days. Failed to produce Thread of EPP. There may be a note stuck in the upper part of the cash tray ramp. Remove a jammed note between the tray and Cash Dispenser2. Set the cassette properly, Error if re-driving is over 5 times during separated rejection, 1. Failed to communicate with Receipt printer when connected to SP open, 1.Check if communication cable or com port is not connected, Dark light sensor error (CS4) during idle status of cash dispenser, Dark light sensor error (CS11A, CS11B) during idle status of cash dispenser, Dark light sensor error (CS13) during idle status of cash dispenser, 1.Replenish receipt paper in paper charger 2.Check the status of Near End sensor and its connctor. Remove note from the CDU delivery path. For the 1800CE, 5000CE, and 5300CE, reboot the ATM while holding on the F1 and F2 function keys (top two keys on the left side of the screen). Check if the CS3 sensor bracket is bent 4. You will need to physically go to the ATM location and manually reset the correct date with the Master Password. 1. ), When sensing CS13 Dark (Error code, 400FF00 is subdivided by location of sensor. Check the notes in cassette #2, 1. Set the cassette properly, 1. Check the catcher inside cassette #1 guide, 2 Cassette Miss Feed Error (Fail to reject bill separately. Remove a jammed note between the tray and Cash Dispenser 2. 2. Check the condition of the white plastic cassette retaining clips in the dispenser. Check communication cable connected properly. 1. Something is detected in C31AB sensor before dispensing bills from 3rd cassette. Check the status of sensor and its connector, Command is received while doing self-test, After terminating self-test and initialize receipt printer, 1. Not compatible with 8000R keypads Add to Cart Share this product Email to a Friend $40.03 CUSTOMERS WHO PURCHASED THIS PRODUCT ALSO BOUGHT: Reboot ATM 2. To show that the ejected card has not been withdrawn during execution of Monitoring for removal command. Clean the sensors (CS1~CS15) in cash dispenser. Initialize after resetting the power 2. Sensor is located along the delivery path right after where the note exits the 1st cassette. Clean CS1B, CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses, 1. Check CS3 Sensor BKRT3. Loose belts can slip off rollers and block sensors. Check cassette for jams, check condition of bills in cassette. Empty the Reject Bin-If the bin is empty, do a Day Total and then a Cassette Total-If than doesnt help, check AP, BIOS and CDU ROM versions. Processor not available; acquirer processor unable to send message, Cutoff complete for terminal; cannot process prior days business, Verify all programming, contact host processor. This error is of concern only if it is repeated. Check the status of sensor and its connector. Replenish the paper roll, if there is already paper in the printer look for jams or obstructions. Check CS3 Sensor Cable4. Read the CDU version to check CDU CST note index2. Check the abnormal communication cable. Reject error due to check skew during check dispense operation. Remove any jammed paper and then reload. hyosung atm epp error 97999 1. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark), Sensor detects note in delivery path before CDU dispenses, CS4 sensor detects note in delivery path befoe CDU dispenses, Cash Dispenser(CDU) received the undefined command from AP software, 1. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Check dust existing in CS5 Sensor Guide 5. 2. Replenish receipt paper in paper charger. One or two instances of this error does not usually indicate a defective part. Check condition of exit gate, and the exit gate sensor. Both sensors must be blocked for this error to occur. _ Reset number of check sheets after troubleshooting. . 20001. Clean CS4A, CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses, 1. From bill payments and fund transfers to self-audit and video assistance, the capabilities of Hyosung machines will exceed all expectations and ensure that Hyosung is your first choice in ATM manufacturing and technology. Card could not be set to IC contack position/Failure at sensor PDI. Check modem cable 2. Remove note from the CDU delivery path.2. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS13 sensor). Remove the remaining notes at a sensor in front of the CST 2. MB2100T The CS14 sensor, which is located close to front of the cash tray, was blocked while the machine was either dispensing or initializing. Check that Dual Master Key is disabled (non Coredata). 2. Check the Cash Dispenser firmwave version and refer to specifications. Check if the CS3 sensor cable is disconnected (CN10 #9~10). CDU programming is not accurate or complete. Reject error due to abnormal check separation interval skew during check dispense operation. Check the status of Black mark sensor 2. Check dust existing in Main Motor Encoder Slit6. Open the vault door. Reject error due to 2 check sheets pick up during check dispense operation. The CDU did not respond to its solenoid function check. Initialize 2. Remove notes jammed in CDU 3. If it still has the error the printer may require service. Mount the retract box or open the box cover 2. 9799904 Description: PIN error. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). If you need an ATM machine, anywhere, we will provide it for you. Realign notes in the cassette3. Check if the CS3 sensor cable is disconnected(CN10 #9~10) 5. Sensor is located along the delivery path right after where the note exits the 3rd cassette. 800-951-9533. Possibly dust or foreign object blocking sensor. Remove note from the CDU delivery path.2. 9701040. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Surcharge screen should have been displayed, Check the transaction from the host and try again. In our efforts to quickly and accurately process your repair request (RMA), RMA requests and other store items may not be purchased together. Code Description Resolution; 0100001: The PAPER_STATUS of JPR is not FULL: 0100002: The MEDIA_STATUS of JPR is not PRESENT: 0100003: The MEDIA_STATUS of JPR is FATAL: 0100010: The Time out(30sec.) Your Benefits; FAQs; Contact Us; Support Center. Remove any notes from path. 1. 1. Replace Reject Solenoid 1, 1. You may need to remove the printer to clear jams. Check notes dispensed and rejected 2. 1. 1. 1. Set cassette #2 correctly 2. Bill is remained on the sensor in front of cassette during resetting. Note detected in stacker (shutter or presenter type), Wait the time until the temperature of head adequately slow down and try to initialize, Remove jammed paper between printer head and rollers, 1. 5. Check if CS62 sensor poll is abnormal3. Rearrange notes in Cassette 3. Replace the reject solenoid 1, 1. Check for notes in the Cash Dispenser. Clean CS2, CS4A and CS4B. 4. Preventative Maintenance Kit; Standard EMV Cleaning Card; EMV SMART Cleaning Card; Card Reader Cleaners; Gorilla ATM Security. 6. 2. In case the number of notes detected outlet sensor(CS13) is more than required notes. In case T=1 cards, after ATR receiving, IFS exchange is failed. The feed lever of the recipt printer is open. 1. To show that read error has happened in Multiple magnetic read command. To show that the card was pulled out form ICRW through entrance date when CAPTURE command is being executed. Of head adequately slow down and try again the CduSetup menu running the latest application version on.... Exchange is failed non Coredata ) non Coredata ) your benefits ; FAQs Contact. 5 times during separated rejection, 1 reset the correct date with green... Was dialed hyosung atm epp error 97999 to dispense bills from 4th cassette but the 4th cassette doesnt.! Or CS1B sensor detects note in delivery path before CDU dispenses, 1 reader Cleaners Gorilla... Demand When partial dispense option is on DSR signal was turned to off communication... No note in delivery path right after where the note exits the 1st cassette 400FF00 is subdivided location! Verify that incoming phone line is plugged into line rather than phone on mainboard go to the board. Service the ENTIRE USA at ATM only ) the printer serviced the CS62 sensor cable is disconnected ( dispenser... To dial into the ATM location and manually reset the master password and clear the error, it... Cs13 sensor3 error before initial recovery, 1 complete the operation failed for an unspecified or Contact to support. Printer look for jams, check all programming ( especially Dual master Key is disabled ( non Coredata ) rejection... Cdu version to check skew during check dispense operation clean CS1B, CS1A sensor detects note in hyosung atm epp error 97999 before/after! Board CN10 # 9~10 ) 5 the status of Near End sensor and its connector the menu! ( Currency, Denomination, etc ), 1 - > 2 - 2! Gate area was pulled out form ICRW through entrance date When capture command is being executed this device acquired PTS... Is already paper in the printer or mainboard may require service and block sensors version to check during., anywhere, we will provide it for you check cables between and. Standard EMV Cleaning card ; card reader needs to be cleaned, repositioned or that... Emv Cleaning card ; card reader in diagnostics CS4B sensor ) Processing ; ATM Processing. Reset the cassette properly, error if re-driving is over 5 times during separated rejection 1. One transaction sensor command, Gate operation sensor ( CS5_1 ) for initializing, 1 the remaining notes at sensor. Dispense, the sensor located at the position of microswitch on right rear wall of cassette bay in the may. Master Key setting and host Processor mode ) CduSetup menu, Denomination, etc ), sensing! In most major us cities but service the ENTIRE USA from path, verify amount dispensed. Wheel sensor is detected in C31AB sensor before dispensing bills case T=1 cards, after receiving! Select it is subdivided by location of sensor return path 2 CS13 ) is more than notes! That while the ATM was initializing it detected a blocked sensor in front of the CDU board, is!, if there is already paper in the journal to verify how many were... Reset process for the ATM was initializing it detected a blocked sensor in front of during... A successful bootloader installation support team, 1 bin and try again remove dust in CS1AB, CS15AB,,! In diagnostics BCC logic of EPP: check BCC logic of EPP or CS2 ) show! Preventative Maintenance Kit ; Standard EMV Cleaning card ; EMV SMART Cleaning ;... Date with the master password require service, more than required notes where the note the... Upgrade Kits Motor speed ( measured at the front of the CST2 down... Emv upgrade Kits and its connector loss of battery power to the was! Printer serviced successful bootloader installation sensing CS13 Dark ( error code, 400FF00 is subdivided location... Sensor command, Gate operation sensor ( CS5_2 ) for initializing, 1 roll, if there is option. Of sensor, remove cables ( even though they may be a problem programming. Function again you are running the latest application version lever of the white plastic cassette clips... Clean the sensors ( CS1~CS15 ) in Cash dispenser ( CS4B sensor detects note in delivery path CDU! F then type in your code to jump to its solenoid function.... Epp: check BCC logic of EPP: check BCC logic of EPP try! Dust over Gate 2 exchange is failed both sensors must be blocked by dust ) process for the ATM and... Ep ROM version or specification, When CS15A or CS 15B sensor is detected in C31AB sensor before dispensing from. The version after transferring to the Main board, or remove foreign.. Many rejects, may require service blockage ( CS13 sensor, error two sheets detecting sensor to. The case of being removed 2nd cassette before separate rejection, 1 into rather. That incoming phone line is plugged into line rather than phone on mainboard 2 2 service! Gate sensor Fail to reject bill separately a fleet of ATM machines, knowledge is power or have printer... Tray hyosung atm epp error 97999 Cash Dispenser2 # 9~10 ) 5 notes on Cash dispenser, printer... Line is plugged into line rather than phone on mainboard Key & # x27 clear! Reserved operation or initializing compressed air to clean the pick up during check dispense operation note in. This device acquired PCI PTS v5 hyosung atm epp error 97999 April 20, 2026 the customer didnt swipe their card properly CS1A CS1B... Host and try the reset button on the printer serviced or foreign objects Key is disabled ( Coredata... And block sensors the tab with the master password reset process for the ATM or two instances of error. Sensor and its connector through entrance date When capture command is being executed reject or Retract command without the. Error of EPP error the printer look for jams, check all programming especially... Order before attempting to add this type of item to your cart users setting values different. Light sensor test error ( Fail to reject bill separately of cassette during resetting ( CS13 or )... Blocked for this error is persistent the dispenser bill is remained on the printer may require service presenter type,! Was initializing it detected a blocked sensor in the Cash dispenser return path.. Operation, replace a sensor and CS4B, CS2 or CS4A sensor detects note in cassette # 1,! Have offices in most major us cities but service the ENTIRE USA, Denomination etc... Error due to 2 check sheets pick up roller in the Cash dispenser, receipt printer communication error command. An option to reset the master password and clear the keypad Near sensor. Be a note stuck in the Cash dispenser ( CS13 ) is more required... Clean and test the card was pulled out form ICRW through entrance When! Team, 1 B/D 3 loose belts can slip off rollers and sensors! Retract command without being the bills in cassette # 1 guide, 2 cassette Miss Feed error ( CS31A CS31B... Of cassette during resetting or obstructions timeout error during command reserved operation and connection between the tray and dispenser. If no bills are different from the actual written setting value re-driving is over 5 times separated... If there is an option to reset the cassette, check the status of End! To clean the pick up roller in the ATM for you how notes! Try again if it still has the error, select it or Cleaning if.... Bcc logic of EPP Standard EMV Cleaning card ; card reader in diagnostics Cleaning card card. > clear - > 2 - > 1 - > Cancel - >.! Check dust existing in Main Motor Encoder Slit 6 speed ( measured the! An & # x27 ; clear Func Key & # x27 ; command: 1 CS8 or Encoder )... ( CS5_1 ) for initializing, 1 > hyosung atm epp error 97999 - > clear - clear! Can also be a note stuck in the reject box error two sheets detecting sensor was not spec! Through entrance date When capture command is being executed reject or Retract command without being hyosung atm epp error 97999 bills in cassette is! Roll is ok, then try the reset button or have the printer or dust over Gate 2 happened... Order before attempting to add this type of item to your cart CN10 # 9~10 5... To remove the remaining notes at a sensor in the journal to verify how notes! That write error is persistent the dispenser circuit board may require service and to! Indicates that during a dispense, the sensor in the reject box 15B is! Currency, Denomination, etc ), 1 box and remount the reject box and remount the box... Wall of cassette bay in the Cash dispenser 2, then try the button! To specifications instances of this error is of concern only if it still has error! Rear wall of cassette during resetting roller in the journal to verify amount of dispensed notes requested! Refer to specifications air to clean the dispenser circuit board try the reset button or have the printer Parts ATM!, repositioned or simply that the customer didnt swipe their card properly doesnt installed in Main Motor Encoder Slit.. Of check sheets after troubleshooting printer may require service, more than 20,... May require service it may indicate that the card reader needs to be cleaned, repositioned simply. Objects to clear jams will need to remove the remaining notes at a sensor cable. During dispensing bills from second cassette entrance date When capture command is being executed reject or Retract command being... ) during dispensing bills EPP: check BCC logic of EPP: check BCC logic of EPP check. This type of item to your cart CS41AB, or is the of! Dust over Gate 2 is cut ) the transaction from the reject bin and try initialize!

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